Question 1

Do you have a showroom?

Accepted Answer

We have a brand new showroom opeing up. The showroom is by appointment only and for customers who are booked in for an installation.

Question 2

How far do you travel for installations?

Accepted Answer

We are located near Liverpool John Lennon Airport and we usually travel up to 1.5 - 2 hours from this location.
 
This however depends on availability so it is always best to message us on Facebook with your postcode so that we can check for you.

Question 3

Do you use sub contractors for your installations?

Accepted Answer

We do not use sub contractors for any installations that we carry out. All of our teams work directly for us and are registered.

Question 4

Are wood burners being banned?

Accepted Answer

In simple terms No!
 
Due to the recent press misinterpretation surrounding the new law on wood burning stoves we would like to highlight a few facts!
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1. Wood burning stoves are not being banned.
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2. Any stoves installed from 2022 only will need to be SIA/Eco Design Ready Stoves.
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3. Any stoves installed before 2022 will be unaffected by this law, this then means that any existing stoves that were installed before 2022 can still be used freely after this date!

Question 5

Do I need a SIA/Eco Desgin Ready Stoves?

Accepted Answer

If you have a stove installed in the year 2022 and onwards you will require a SIA/Eco Design Ready Stove. There are many on the market now and will be many more available over the next few of years.
 
If you have a non SIA/Eco Design Stove installed before 2022 then your stove will be exempt from this law when it comes into place in 2022 and you may continue to use your stove as normal.

Question 6

Do you have public liability insurance?

Accepted Answer

Yes!
 
We are fully insured and have a cover of £10,000,000.

Question 7

Do you cap off my gas fire as part of your offer?

Accepted Answer

Yes! If needed we will cap off any gas pipe needed for the installation.
 
We are a Gas Safe registered company and have so been for over 20 years.

Question 8

Do you issue a certificate?

Accepted Answer

Yes!
 
You will receive a building control certificate after your installation.